All tours are subject to favourable weather conditions. Trips will not go ahead and may be cancelled on short notice due to adverse sea conditions or other safety concerns. Trips will always be cancelled if wind speeds exceed 20 knots or swells are higher than 1 metre. 

All tours are subject to suitable sea and weather conditions, and our skipper has the final say on all trip-related decisions to ensure the safety of everyone on board.

All tours are subject to minimum participant numbers.

If you are feeling unwell, we kindly ask that you refrain from joining the tour. There is no charge for cancellations, and we encourage you to prioritise your health and well-being.

Our boat is equipped with a toilet for your comfort.

Please note that making an enquiry does not automatically confirm a booking. All bookings are only confirmed once completed and acknowledged via email, phone call, or in person.

Made on the day of departure. EFTPOS and cash available.

Vouchers are available to purchase in person (from the shop) or over email.

Public parking is available near our business address (2 The Strand, Whakatāne). 

We cannot guarantee the presence of wildlife on our trips. Because these are wild animals in their natural environment, sightings of dolphins, seals, fish and other native species can never be guaranteed. While our guides use their knowledge and experience to give you the best possible chance, nature ultimately decides what we see on each encounter.